Privacy Policy
Effective Date: June 8, 2025
CryptoAdvice (referred to as “we,” “us,” or “our”) operates the website [Insert Your Website URL Here, e.g., url(www.cryptoadvice.net) and provides cryptocurrency-related educational and informational services via Telegram. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our Services.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
1. Information We Collect
We collect several types of information from and about users of our Services, including:
a. **Personal Information You Provide Directly:**
* **Contact Information:** Your Telegram username/ID.
We primarily interact and identify you through your Telegram account.
* **Question Content:** The specific cryptocurrency question(s) you submit to us.
* **Payment Information:** While payments are processed securely via Telegram’s Bot Payments API, we may receive confirmation details of transactions (e.g., transaction ID, amount, type of cryptocurrency used). We do *not* directly collect or store your full cryptocurrency wallet private keys or sensitive financial account details.
* **Communication Content:** Records of our correspondence and any information you provide during a Premium Consultation (voice or text).
b. **Information Collected Automatically (via Telegram and potentially our website):**
* **Usage Data:** Information on how you access and use our Services, such as the features you use, the time and date of your interactions, and the duration of your sessions.
* **Device Information:** Information about the device you use to access our Services, such as IP address, device type, operating system, and browser type (if applicable to website use).
* **Telegram User Data:** As our primary communication channel is Telegram, certain information might be shared with us by Telegram in accordance with their privacy policy and your Telegram privacy settings. This may include your public Telegram profile information (e.g., username, profile picture). “`
**2. How We Use Your Information** We use the information we collect for various purposes, including to:
a. Provide and Maintain Our Services: To deliver the Basic Question answers and Premium Consultations you request.
b. Process Transactions: To process your payments for the Services you purchase. c. Communicate with You: To send you confirmations, updates, and respond to your inquiries.
d. Improve Our Services: To understand how users interact with our Services, identify areas for improvement, and develop new features. e. Ensure Security: To detect, prevent, and address technical issues, fraud, and other malicious activities.
f. Comply with Legal Obligations: To meet any applicable legal or regulatory requirements.
**3. How We Share Your Information**
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
a. With Service Providers: We may employ third-party companies and individuals to facilitate our Services, provide the Service on our behalf, perform Service-related services (e.g., payment processing via Telegram’s Bot Payments API), or assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. b. For Legal Reasons:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). c. To Protect Our Rights: To protect the rights, property, or safety of CryptoAdvice, our users, or the public, as required or permitted by law.
d. In Case of Business Transfer: If CryptoAdvice is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
**4. Data Security** The security of your data is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
**5. Data Retention** We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
**6. Your Data Protection Rights** Depending on your location and applicable laws, you may have the following rights regarding your personal information:
a. Right to Access: The right to request copies of your personal data. b. Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
c. Right to Erasure: The right to request that we erase your personal data, under certain conditions.
d. Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
e. Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
f. Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. To exercise any of these rights, please contact us using the contact information provided below.
**7. Third-Party Services (Telegram)** Our Services rely heavily on Telegram. Please be aware that Telegram has its own Privacy Policy and Terms of Service. We encourage you to review their policies as we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services.
**8. Children’s Privacy** Our Services are not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
**9. Changes to This Privacy Policy** We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
**10. Contact Us** If you have any questions about this Privacy Policy, please contact us: * By email: info@cryptoadvice.net —–
Effective Date: June 8, 2025
CryptoAdvice (referred to as “we,” “us,” or “our”) operates the website [Insert Your Website URL Here, e.g., url(www.cryptoadvice.net) and provides cryptocurrency-related educational and informational services via Telegram. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our Services.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
1. Information We Collect
We collect several types of information from and about users of our Services, including:
a. **Personal Information You Provide Directly:**
* **Contact Information:** Your Telegram username/ID.
We primarily interact and identify you through your Telegram account.
* **Question Content:** The specific cryptocurrency question(s) you submit to us.
* **Payment Information:** While payments are processed securely via Telegram’s Bot Payments API, we may receive confirmation details of transactions (e.g., transaction ID, amount, type of cryptocurrency used). We do *not* directly collect or store your full cryptocurrency wallet private keys or sensitive financial account details.
* **Communication Content:** Records of our correspondence and any information you provide during a Premium Consultation (voice or text).
b. **Information Collected Automatically (via Telegram and potentially our website):**
* **Usage Data:** Information on how you access and use our Services, such as the features you use, the time and date of your interactions, and the duration of your sessions.
* **Device Information:** Information about the device you use to access our Services, such as IP address, device type, operating system, and browser type (if applicable to website use).
* **Telegram User Data:** As our primary communication channel is Telegram, certain information might be shared with us by Telegram in accordance with their privacy policy and your Telegram privacy settings. This may include your public Telegram profile information (e.g., username, profile picture). “`
**2. How We Use Your Information** We use the information we collect for various purposes, including to:
a. Provide and Maintain Our Services: To deliver the Basic Question answers and Premium Consultations you request.
b. Process Transactions: To process your payments for the Services you purchase. c. Communicate with You: To send you confirmations, updates, and respond to your inquiries.
d. Improve Our Services: To understand how users interact with our Services, identify areas for improvement, and develop new features. e. Ensure Security: To detect, prevent, and address technical issues, fraud, and other malicious activities.
f. Comply with Legal Obligations: To meet any applicable legal or regulatory requirements.
**3. How We Share Your Information**
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
a. With Service Providers: We may employ third-party companies and individuals to facilitate our Services, provide the Service on our behalf, perform Service-related services (e.g., payment processing via Telegram’s Bot Payments API), or assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. b. For Legal Reasons:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). c. To Protect Our Rights: To protect the rights, property, or safety of CryptoAdvice, our users, or the public, as required or permitted by law.
d. In Case of Business Transfer: If CryptoAdvice is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
**4. Data Security** The security of your data is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
**5. Data Retention** We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
**6. Your Data Protection Rights** Depending on your location and applicable laws, you may have the following rights regarding your personal information:
a. Right to Access: The right to request copies of your personal data. b. Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
c. Right to Erasure: The right to request that we erase your personal data, under certain conditions.
d. Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
e. Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
f. Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. To exercise any of these rights, please contact us using the contact information provided below.
**7. Third-Party Services (Telegram)** Our Services rely heavily on Telegram. Please be aware that Telegram has its own Privacy Policy and Terms of Service. We encourage you to review their policies as we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services.
**8. Children’s Privacy** Our Services are not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
**9. Changes to This Privacy Policy** We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
**10. Contact Us** If you have any questions about this Privacy Policy, please contact us: * By email: info@cryptoadvice.net —–